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Does
each domain in the Reseller Plans get its own separate
FTP/Email etc?
Each
domain has its own separate FTP/Email access, FrontPage
extensions etc. They are separate domains.
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Are
there any discounts for prepayment?
There
is a 5% discount if prepayment is received for 1 year.
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How
long does it take to setup a domain?
We
usually setup the domains in 24 hours of your placing an
order. You can start FTP'ing your files/documents once we
email you the setup information with the setup instructions
and passwords. We submit the registration or transfer
request to Internic as a courtesy service to our clients. We
cannot guarantee how fast Internic will process requests.
Internic registration times vary, generally new
registrations take between 24 - 48 hrs and domain transfers
take 24 hours to 5 days but this varies depending on how
fast Internic is processing requests.
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I
want to transfer a Internic domain? How does this work?
We
submit the registration or transfer request to Internic as a
courtesy service to our clients. We cannot guarantee how
fast Internic will process requests. Average time is
generally between 1-5 days after you send back the
acknowledgement of transfer to Internic.
The steps involved in a transfer are:
a) We would submit a request for transfer to Internic.
b) Internic then contacts via email - the
administrative and technical contacts listed in their
records requesting Acknowledgement of the transfer. Either
one of the contacts may reply to the Internic email. No
Transfer will take place unless an acknowledgement is
received by Internic.
c) Once the acknowledgement is received
transfer takes place.
d) We strongly recommend that you do not close
your existing site down until 5 days after Internic complete
the transfer. It can take up to 5 days for the changes to be
propagated through the Internet.
You can find out the registered contacts for your
domain by running a domain
name check. If you do not have access to the emails
listed you can still process the transfer by faxing over the
required info. to Internic. Inform us at the time of filling
out your Work Order and we will send you the required
instructions for faxing the documents.
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Do
you host foreign domains?
No. We
are looking into the possibilities.
Until then try this company for Outside
the US.
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Is
there a minimum commitment period?
Our
contracts are month to month. There is no minimum commitment
period. We feel that if we do our job well - you will stay
with us so a minimum contract is unnecessary.
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How
do I upgrade from one package to another? Is there a cost
involved in upgrading?
You can
upgrade to another package or add another package if your
current package is full, by simply informing us. There is no
cost to upgrade.
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I
have more than 10 domains - what do I do?
We
will bill you on the price quoted in the Reseller Plan. You
do not need to obtain another plan for example; say you had 10
domains. You can add 1, you only pay for the additional
domain.
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Are
there any special qualifications for resellers?
No,
there are no special qualifications. Purchase of a Reseller
Package qualifies you to resell the domains.
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I
want to pay by check - are there any special requirements?
Check
payments require a three month prepayment. Credit cards are
charged monthly.
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Will
I have unlimited access to update my pages?
Yes,
you have unlimited access to update your pages.
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Do
you offer web design services?
USAsite.com
provides web design and programming help. Depending on your
requirements and location, we will be able to also refer you
to our client base of designers/programmers in your area.
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Will
I be able to access my site with and without www ex. http://www.my
domain.com. and also as http://my domain.com.?
Yes,
all sites are accessible with both www and without www.
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Are
there any restrictions on the content that I can have on my
site?
Yes, We
do not host Adult Sites. Spamming is not permitted. In
addition any copyright infringement problems etc. will
result in closure of the site. Please read our Conduct
and disclosure for further details.
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Do
you handle domain name registrations?
Yes, we
handle domain registrations. We provide Internic
registration services for free. Foreign domain registrations
will incur a fee or needs to be handled directly by the
client.
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Do
I have to pay for a domain name?
Internic
will charge $70 for 2 years and $35 thereafter. This figures
have been fluctuating lately. Foreign
Registrations may incur a fee also depending on location.
